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Acceptable Use Policy (AUP)

Network integrity standards, prohibited activities, and zero-tolerance abuse policies for all XYL HOST server instances.

Zero Tolerance Spam & Abuse • Automated Network Monitoring

1. Policy Overview

This Acceptable Use Policy ("AUP") outlines the prohibited activities on XYL HOST infrastructure. By utilizing our services, you agree not to use the network, compute, or storage resources for any harmful, unlawful, abusive, or disruptive purposes.

2. Prohibited Content & Material

The following content is strictly prohibited on all XYL HOST servers (Shared, Reseller, VPS, and Dedicated):

  • Unlicensed or pirated software (warez, nulled scripts, cracks).
  • Child Sexual Abuse Material (CSAM) — results in immediate termination and referral to law enforcement.
  • Phishing websites, cloned banking portals, fraud systems, or credential-harvesting pages.
  • Malware, ransomware, Trojan droppers, botnet controllers, or rootkit repositories.
  • Terrorist propaganda or hate speech promoting violence against protected groups.

3. Zero-Tolerance SPAM Policy

XYL HOST enforces a strict Zero Tolerance Policy against unsolicited commercial email (SPAM).

  • Any server utilized to transmit mass unsolicited emails, maintain open mail relays, or host sites advertised in spam will be suspended immediately without refund.
  • All outbound SMTP traffic on TCP port 25 is subject to automated behavioral anomaly inspection to preserve IP address sender reputation.

4. Denial of Service (DDoS) & Port Scanning

Originating or participating in denial-of-service attacks, brute-force cracking tools, SYN flooding, or unauthorized port scanning of external networks from XYL HOST servers is strictly grounds for immediate permanent termination.

5. Cryptocurrency Mining & Compute Hijacking

Running cryptocurrency mining scripts (e.g., Monero, Bitcoin miners) on shared hosting, reseller accounts, or standard VPS instances without explicit written authorization is prohibited due to the detrimental wear on shared datacenter hypervisors.

6. Abuse Investigation & Reporting

Reports of abuse originating from XYL HOST IP allocations (AS136952) should be submitted directly to our Network Operations Center:

Abuse Email: [email protected]
Our security team investigates and responds to valid abuse notifications within twenty-four (24) hours.